I got Bastion from the steam sale yesterday, specifically getting the soundtrack edition after listening to "Build that Wall." After hearing it for the first time, I knew I had to get the double package. Unfortunately, with me being abroad and only my Macbook available, I wasn't unable to download the soundtrack because you only get the files after downloading the whole game. I sent Supergiant Games an email just to see what I could maybe do. Now, I've seen the countless pictures of people sending valve or other developers emails asking for them to get stuff "post-traumatic situation" or something of the like and the developers more than happy to oblige, but I guess I was a bit skeptical. Even when I was a kid, stuff like instant company feedback wasn't all that common. So, I sent my email and was just hoping for something the next day. Maybe a "sorry, but we cannot accommodate," sort of reply.

I kid you not, no more than 2 minutes later I got an email from Greg at Supergiant Games saying considering my circumstances they would give me a code to download the OST from their website. I was honestly shocked. A reply that fast and even willing to give me something that I could have just easily waited for was just amazing.

So now I'm listening to the whole Bastion soundtrack while I'm writing this. I haven't even played it yet, but honestly this soundtrack is so good itself I am more than content. Supergiant Games could not have been more coperative and I have the upmost respect for them. I'm already looking forward to their next release.

Here's to you Greg, Darren and everyone else at Supergiant Games. Keep on keepin' on.

I got Bastion from the steam sale yesterday, specifically getting the soundtrack edition after listening to "Build that Wall." After hearing it for the first time, I knew I had to get the double package. Unfortunately, with me being abroad and only my Macbook available, I wasn't unable to download the soundtrack because you only get the files after downloading the whole game. I sent Supergiant Games an email just to see what I could maybe do. Now, I've seen the countless pictures of people sending valve or other developers emails asking for them to get stuff "post-traumatic situation" or something of the like and the developers more than happy to oblige, but I guess I was a bit skeptical. Even when I was a kid, stuff like instant company feedback wasn't all that common. So, I sent my email and was just hoping for something the next day. Maybe a "sorry, but we cannot accommodate," sort of reply.

I kid you not, no more than 2 minutes later I got an email from Greg at Supergiant Games saying considering my circumstances they would give me a code to download the OST from their website. I was honestly shocked. A reply that fast and even willing to give me something that I could have just easily waited for was just amazing.

So now I'm listening to the whole Bastion soundtrack while I'm writing this. I haven't even played it yet, but honestly this soundtrack is so good itself I am more than content. Supergiant Games could not have been more coperative and I have the upmost respect for them. I'm already looking forward to their next release.

Here's to you Greg, Darren and everyone else at Supergiant Games. Keep on keepin' on.

That's awesome. Bastion is a really great game so it makes supporting such an awesome team even better.

Duders at Supergiant are crazy awesome at customer service. It's like they actually care about how people perceive them and their products. Novel idea, right Ubisoft?

Supergiant are awesome!

@SwedishPhish said:

Here's to you Greg, Darren and everyone else at Supergiant Games. Keep on keepin' on.

I bought Bastion today, and I second this motion!

Nice to see stuff like this. I love how Giant Bomb community <3's Supergiant.

You now cannot say anything bad about Bastion or Supergiant Games, nothing. You will be a bad man otherwise.

On a different note, Bastion is awesome.

Awesome. Tell everyone.

@Strife777 said:

You now cannot say anything bad about Bastion or Supergiant Games, nothing. You will be a bad man otherwise.

Not even that. There's just nothing bad to say about them.

Greg is a top dude, one of the best video-game journalists and now a top game making dude.

Greg is an awesome guy. Glad to hear he came through for ya.